Frequently Asked Questions

Everything you need to know about our blooms and services.

How do I ensure my flowers stay fresh for as long as possible?

To maximize the life of your bouquet, trim the stems at a 45-degree angle upon arrival, place them in cool water, and keep them away from direct sunlight, drafts, and ripening fruit.

Do you offer same-day delivery for floral arrangements?

Yes, we offer same-day delivery for orders placed before 2:00 PM local time. Please note that availability may vary during peak holidays like Valentine's Day and Mother's Day.

What is your return policy if I am unhappy with my order?

Since flowers are perishable goods, we handle returns on a case-by-case basis. If your arrangement arrives damaged or wilted, please contact us within 24 hours with a photo for a replacement or refund.

Can I customize a bouquet or request specific flowers?

Absolutely! We love creating bespoke arrangements. Please contact our floral design team directly or leave a note in your order, and we will do our best to accommodate specific seasonal blooms.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a seamless checkout experience.

Will my bouquet look exactly like the picture on the website?

While we strive for consistency, flowers are natural products and seasonal availability may vary. We promise that any substitutions will maintain the same style, color palette, and value as the original design.